Q: Why is my zen negative and how can i fix it?
A: Because you extended the maximum limit for zen witch is 2bill(2.000.000.000).
Simply trade someone and ask them to give you 1 zen and it will be fixed.
Q: Why are my stats negative?
A: You have overadded your stats, our max stat is 32767(NOTE: some classes cant have over 32500).
Q: Why did my HP/Mana become so low? i had over 60k before!
A for HP: It's a visual bug you acctualy got 64k HP + the amount of HP you see on the bar, you can also
party someone and press P to see your real HP.
A for Mana: Unequip all your items with +mana and try again, also do not have mana pots in your inventory,
if it still dont work then contact an Admin or Head GM and request them to lower your energy to 32000.
Q: I lost my souls at the Lahap NPC, why?
A: We can't help you, but when you MIX or DISSLOVE jewels please do not press the OK button on the success message
before you hear the jewel sound (DING!) or else there is a 99% chance you will lose them!
We also recommend you to use [ /request off ] when mixing items.
Q: My item suddenly got duped, what shall i do?
A: Make a post on our forums as fast as possible on the help section and provide us with a ScreenShot of the items
that are duped (dont forget to point the cursor on them!).
Q: Someone tells me they are Admin, GM or are in the GMs/Admins family. what shall i do?
A: Take a ScreenShot of the chat and post it on the report section on our forums! Please note that all
Admins and GMs are in the ADMIN guild!
Q: Is KS/KillSteal allowed?
A: Yes it is allowed, if someone tell you that you will be banned for KSing them then just ignore them.
Q: My screen is green or blue and it laggs alot when i play, how can i fix this?
A: Download DirectX9 from microsoft's website and also update your graphic card driver.
Q: How can i update my graphic card driver?
A: If you got DirectX9 then just press START, then RUN and write Dxdiag, if you still need help then please visit our forums.
Q: I lagg alot when someone use skills around me, is there a way to fix this?
A: Yes just download our Anti-Lagg patch from our forums skin section, that patch will remove most of the laggy effects ingame.
Q: I get an error when i try login my character, why?
A for 3Dmain: Your character is either stuck in Exile or Heaven's Gate, try login on a different character and
warp to devias then change back to the character that is stuck, if it doesn't work then ask an Admin to warp your character out.
A for normal main: Download the Exile and Heaven's Gate patch from our forum if it is not in your Start Menu, if you still got
problems then contact an Admin and request them to warp your character.
Q: Someone claims that they are Admin or GM and ask me to tell him/her my account and password, what shall i do?
A: DO NOT TELL THEM IT! instead take a ScreenShot of the chat and report it on our forum, Admins or GMs will never ask
for your password exept on the forums if we cant warp your character automaticly out of Exile or Heaven's Gate.
Q: I do not remember my password... how can i get it back?
A: Go to our forums and send a Private Message to one of our GMs and tell them your account name, the email you used to register
the account with and your secret question and answer.
Q: I see many people sell Full option sets, are they safe to buy?
A: They might be duped so if you get problems with them we will not be able to help you exept from removing the items,
if you want to buy Full option items Safely then you have to donate to us by using our donation shop. we accept PayPal, Western Union
and Xoom.
Q: Someone have scammed me! what can i do to get the items back?
A: Take ScreenShots of the trade BEFORE you accept them and also take screenshots of the chat and if you get scammed then report it
on our forums and show us the screenshots and we MIGHT be able to get back your items.
Q: I see someone attack or use skills in towns, is it allowed?
A: No it is not allowed, if you see someone do that then take ScreenShots of them when they use the skills and point the cursor on them so
the name shows up and report them on our forums, using skills and spells in towns are not allowed and will make your character or account get
permanent banned.
Q: I see someone that got a blue glow on their character, are they admins or GMs?
A: No they are just using Ancient sets.
Q: Where can i get Ancient items and how often can i get them
A: You can get Ancients by killing Lord Kundun, he spawns every 12 hours after server reboots (he spawn more often when we do kundun events).
Q: My stats are max but some monsters still kills me easly, why?
A: those are strong monstersused to train Guilds or just have fun killing with a party.
Q: Why aren't there any monsters on normal maps on server5?
A: Server5 is our event server witch is used for Castle Siege, Crywolf event and maybe Heaven's Gate power level map.
Q: My internet connection is 54kbs (Dial-Up) can i still play this game.
A: Yes you can still play this game but we recommend that if you dont have a client yet then download out minimum size client :)
Q: The installer dont work and it turns up in some wierd language, why?
A: It's either an outdated installer or a corrupted one, delete it and contact our forum to get a fresh one within 1 hour to 1 day.
Q: I can't drop my Lost Map+7, why?
A: The Lost Map+7 shows wrong required level, it say 350 - 400 to enter, well thats wrong its acctualy 380 - 400 to enter.
Q: Someone tells me to press VS before our trade, is this safe?
A: No its not safe at all its a method used to scam, take a ScreenShow of the part of the chat where they say "press VS" and report them on our forums!
Q: Someone tells me to buy their items in store for 99mill to check if they got max zen shall i do it even they put a soul there for 99mill?
A: No just take a ScreenShot of the chat and the name of their store and report them, they do not have max zen and they will steal your items from your store!
Q: The monsters on 1 of the maps have dissapeared, why?
A: They caused either lagg or we are updating them, login on our forums for more info.
FAQs written by GodSpeed
Question:I cant See My Evil Spirit by SM/MG or Triple Shot by Elves Answer: Just Refer to the Agility Bug Right Here ----------------------------------------------------------------------------------- Question:How To make Fenrir? Answer: Follow The Guide Fenrir Creation Guide(Season 2) In What I believe its 30% success Rate and it is random color. ----------------------------------------------------------------------------------- Question:When is Invasion Happening? Answer:Its every 4 hours ----------------------------------------------------------------------------------- Question:When is Invasion Taking Place? Answer:Lorencia,Devias,or Noria ----------------------------------------------------------------------------------- Question:Why is My Account Blocked? Answer:There is a rule in This Server and U better read it b4 playing. Check The Banned Section Maybe ur Character/account is Posted there and the reason why its banned. ----------------------------------------------------------------------------------- Question: Gm how can I Retrieve my password? Answer: Send a PM to admin or HGM and tell em ur account info such us Email(Used to register in that account) old password: all chars names: account name: and if u remember something from here: secret question: secret answer: NOTE: your new password will be sended on the email adress used to create the account also will be sended all the infos so u won`t forget it next time... ------------------------------------------------------------------------------------ Question:When I put my Item in vault and den Relog and when i take a look at my vault the item was gone what should i do? Answer:U need to take SS on and b4 the incident happened. Always Take SS when ur goin to do something Just to Secure ur account Admin cant just give away Items bcoz its unfair to Other players.We're Sorry... ------------------------------------------------------------------------------------ Question:Where Can I find Fang and Blood Scroll? Answer:blood scroll & fang+1 is in lorenica/noria blood scroll & fang+2 is in atlans blood scroll & fang+4 i think lost tower blood scroll & fang+5 is arena , tarkan blood scroll & fang+6 is icarus , icarus 2 , arena blood scroll & fang+7 is Icarus 2 , arena , crywolf , aida ----------------------------------------------------------------------------------- Question:Where Can I find Ancient Items? Answer:Either Kill kunduns or win a CC. ----------------------------------------------------------------------------------- Question:What time and Where can i find those kunduns? Answer:every 12 Hours after the Server Reboot and as far as i know it can be found in Arena2, Crywolf and Kalima7.. ----------------------------------------------------------------------------------- Question:My Vitality and Energy is already high Why i can see that my Mana and HP is so low? Answer:Its only a visual bug and u dont need to worry about it..To see ur real HP Go party someone and Press P... as for Mana remove ur +mana items and if doesnt work try to contact admin or HGM to fix ur stats. ----------------------------------------------------------------------------------- Question: Why I cant Buy items from players' Shop? Answer:Bcoz Their Zen is maxed.Maxed Zen is 2b they but if ur goin to protect ur shop the safe zen is 1.9billion to avoid hving a zen Bug.. ----------------------------------------------------------------------------------- Question:What is Zen bug and how to fix it? Answer:Zen bug is when ur zen over passes 2billion..to fix it ask a player for 1 zen den relog.after that u can start picking up zen again but try not making it 2billion instead make it only 1.9billion. ---------------------------------------------------------------------------------- Question: Why I cant trade FO items? Answer:bcoz its forbidden.Selling and Buying is forbidden.Just donate and help the server. ---------------------------------------------------------------------------------- Question: WHy is there no mobs in Exile map? Answer:it was removed bcoz of lags. ---------------------------------------------------------------------------------- Question:Where Does BOK+5 Drops? Answer:U can either join an event of GM and win or u can participate in INvasion Event and go to tarkan 1 or 2 and kill Golden Tantalos. ---------------------------------------------------------------------------------- Question: How to make Dark Horse and Dark Raven? Answer: Dark Horse U need 5 Soul + 5 Bless + 1 Creation + 1 Chaos + 1 Dark Horse Spirit and Combine Them in Pet trainer 60% Success Rate... Dark Raven U Need 2 Soul + 2 Bless + 1 Creation + 1 Chaos + 1 Dark Raven Spirit and combine them in Pet Trainer 60% Success Rate... Dark horse Spirit Can be bought in Lorencia Bar Dark Raven Spirit can be drop in Arena 1 or 2 --------------------------------------------------------------------------------- Question: How Can I make my Game Window Mode or Full Screen? Answer:Right Clik on ZhyperMU Launcher Click Properties den Find Target ZhyperMU Folder Will Pop Out and Find the icon where it says WindowMode or FullSCreen and jsut clik WindowMode and press OK den OK if U want to be In window Mode or click FullScreen den OK and OK if U want to be Full SCreen Mode. -------------------------------------------------------------------------------- Question: Why I Cant Learn Nova Scroll? Answer: Finish The Marlon's Quest and ull be Able to Learn it.U need to Do marlon quest Every Time U reset -------------------------------------------------------------------------------- Question: WHat Is DL BUG? and how to AVoid it? Answer: DL Bug is when A DL is in a Duel or Guild War but Doesnt participate on it instead The DL Prefer to kill people and the DL cant be Damaged. To avoid it simply not to use FireScream When ur in a Duel or Guildwar Abusing DL Ban=BAN -------------------------------------------------------------------------------- Question: What is the Max Stats? Answer: 32767 -------------------------------------------------------------------------------- Question: How Can I fix My Stats if its bugged? Answer:Go to ZhyperMU Website Den Log in. CLick Stats Fix and there u go. just follow what it asked. ------------------------------------------------------------------------------- Question: Can I change my In game Name? Answer: NO !!unless its Necessary -------------------------------------------------------------------------------- Question:I lost my souls at the Lahap NPC, why? Answer : dont mix and dissolve jewel if u are lag coz u might lose ur souls and always w8 for the TING sound. -------------------------------------------------------------------------------- Question: Someone Said I won An Electronic Raffle and asked me for account Info.Is this True? Answer:It is not true Theres no such thing as e-raffle.Take an SS and report it to Forum Immediately.Admin Doesnt ask for People's Password -------------------------------------------------------------------------------
